Privacy Policy

Last Updated: April 2026

MTrax Group LLC ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and administrative document processing services.

1. Information We Collect

We only collect personal information that is strictly necessary to properly execute the requested administrative services. This may include:

• Contact Information: Names, email addresses, phone numbers, and physical addresses.
• Documentation Data: Information contained within the contracts, records, and files you provide to us strictly for processing purposes.
• Usage Data: Basic analytics such as IP addresses, browser types, and navigation paths on our website.

2. How We Use Your Information

The information we collect is utilized exclusively for administrative purposes. Specifically, we use your data to:

• Organize, format, and structure your document files.
• Communicate with you proactively regarding your service timeline and requirements.
• Prepare forms and records for submission based on your direct authorization.
• Maintain accurate internal record-keeping.

3. Information Sharing and Disclosure

We firmly respect client confidentiality. We do not sell, rent, or lease your personal information to any third parties for marketing or brokering purposes. We only share information with third parties under the following circumstances:

• When explicitly directed by you to submit documentation to a designated institution.
• When required by law, regulation, or legal subpoena.

4. Data Security

We implement commercially reasonable security protocols designed to prevent unauthorized access, disclosure, or alteration of your personal records and files. However, please be aware that no method of electronic transmission over the Internet is 100% secure.

5. Your Rights

You have the right at any time to request access to the data we hold, or to request the deletion or correction of incomplete or inaccurate records. Please note that certain data may be retained for essential legal or administrative audits.

6. Contact us

If you have any inquiries or concerns regarding this Privacy Policy, please contact us immediately at info@mtraxgroup.com.